Shipping policy

Domestic delivery policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed a few days. Please allow additional days in transit for delivery. In the event of a significant delay, we will be in contact via email or by phone. 

Shipping rates and Delivery estimates 

The shipping costs for the orders will be calculated and displayed during checkout. Delivery delays can sometime occur. 

Shipping to P.O. Boxes or APO/FPO addresses

Thrift Tack ships to addresses in Canada and the United States, Canadian and United States territories and APO/FPO/DPO adresses.

Shipping confirmation and order tracking

Once the order has been shipped, a shipping confirmation via email will be sent containing the tracking number(s). The tracking number will be active within 24h. 

Customs, tariffs and taxes

Thrift Tack is not responsible for custom duties and taxes applied to an order. Any charges imposed during or after shipment are the responsibility of the customer (tariffs, taxes, etc). 

Damage

Thrift Tack is not responsible for products damaged or lost during shipment. If your order was received damaged, please contact the carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim.

International shipping policy

We deliver everywhere in Canada and the United States. For international shipping, please contact us: info@thrifttack.com to discuss related charges.

Return policy

Our return policy provides detailed information on the options and procedures for returning an order.